• Who are we ?
• L’adresse de notre site est : https://www.ynova.be.
• Comments
• When you leave a comment on our website, the data entered in the comment form, as well as your IP address and user agent of your browser are collected to help us detect comment spam.
• Une chaîne anonymisée créée à partir de votre adresse e-mail (également appelée hash) peut être envoyée au service Gravatar pour vérifier si vous utilisez ce dernier. Les clauses de confidentialité du service Gravatar sont disponibles ici : https://automattic.com/privacy/. Après validation de votre commentaire, votre photo de profil sera visible publiquement à coté de votre commentaire.
• Media
• If you upload images to the website, we advise you to avoid uploading images containing EXIF GPS coordinates. The people visiting your website can download and extract location data from these images.
• Cookies
• If you drop a comment on our website, you will be asked to save your name, email address and website in cookies. It's only for your comfort so you do not have to enter this information if you drop another comment later. These cookies expire after one year.
• If you go to the login page, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.
• When you log in, we will put in place a number of cookies to save your login information and your preferences screen. The lifetime of a login cookie is two days, that of a cookie display option is one year. If you select " remember me ", your login cookie will be retained for a period of two weeks. If you log out of your account, the login cookie will be deleted.
• By modifying or publishing a publication, an additional cookie will be saved in your browser. This cookie includes no personal data. It simply indicates the ID of the publication you just edited. It expires after one day.
• Embedded content from other websites
• The articles on this site may include embedded content (e.g. videos, images, articles...). The built-in content from other sites behaves in the same way as if the visitor was over that other website.
• These websites may collect data about you, use cookies, embed tools for monitoring third-party, keep track of your interactions with such content embedded if you have a connected account on their website.
• Use and transmission of your personal data
• If you request a reset of your password, your IP address will be included in the e-mail address to reset your password.
• Storage times of your data
• If you leave a comment, the comment and its metadata are retained indefinitely. It can recognize and automatically approve the following comments instead of leaving them in a queue for moderation.
• Also for accounts that register on our website (if any), we also store the personal data indicated in their profile. All accounts can see, edit, or delete their personal information at any time (except their username). The site managers can also see and edit that information.
• What rights you have over your data
• If you have an account or if you have left comments on the website, you can request to receive a file containing all the personal data that we hold about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. It does not take into account data stored for administrative, legal or security reasons.
• Transmission of your personal data
• Visitor comments may be checked through an automated detection of spam comments.

• E-mails and newsletter MailPoet

  If you are a subscriber·e to our newsletter or if you are a member of our site (you can connect to it) or if you bought on our site, there is a big chance that you receive e-mails from us.

  We will only send you emails that you have agreed to receive, or which pertain to the services we provide to you.

  To send you e-mails, we use the name and e-mail address that you provided to us. Our site also stores the IP address that you used when you signed up for the service to prevent abuse of the system.

  This site may send e-mails via the service of sending MailPoet. This service enables us to track the clicks and the opening of our e-mails. We use this information to improve the content of our newsletters.

  No identifiable information is otherwise tracked outside this website except for the email address.

  MailPoet creates and stores two cookies if you use Review and MailPoet together. These cookies are :

  Name of the cookie : mailpoet_revenue_tracking
  Expiry of the cookie : 14 days.
  Cookie Description : the purpose of The cookie is to track any newsletter sent from your site has been clicked on, and one resulted in a purchase in your store Review.

  Name of the cookie : mailpoet_abandoned_cart_tracking
  Expiry of the cookie : 3 650 days.
  Cookie Description : the purpose of The cookie is to track a user who has abandoned their cart in your store Review for it can send a newsletter to cart abandoned since MailPoet.

  Note : The user must have accepted and have a subscription has been confirmed.

• We collect information during the validation of the order on our shop.

  What we collect and store

  During your visit to the site we follow :

  • The products that you must have seen : for example, to display products that you have recently viewed
  • Location, IP address and browser type : we use it to estimate taxes and shipping costs
  • Shipping address : we will ask you to enter to estimate the shipping charges before you order, and to send you the order!!!

  We use cookies to keep track of the contents of the shopping cart as you navigate our site.

  When you buy on our website, we will ask you to provide information including your name, billing address, shipping address, e-mail address, phone number, payment details / bank card, and optionally the data from the account such that the user id and password. This information will be used to :

  • Sends information about your account and order
  • Respond to your requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with any legal obligation, such as the calculation of taxes
  • Improve the offerings in our shop
  • Send you marketing messages, if you choose to receive

  If you create an account, we will store your name, address, e-mail address, and telephone number, which will be used to pre-populate the checkout for future orders.

  We usually store your information for as long as we need it for the purposes for which we collect and use, and we are not legally required to continue to the keep. For example, we will store order information for XXX years for tax and accounting. This includes your name, e-mail address and billing and delivery addresses.

  We store also the feedback or opinion that if you choose to send.

  Who on our team has access to the data

  The members of our team have access to the information that you provide to us. For example, directors and managers of the store have access to :

  • Ordering Information like what was purchased, when and where it should be sent, and
  • Customer Information such as your name, e-mail address and billing information and delivery.

  Our team has access to this information to process orders, make the payments and to help you.

  What we share with others

  We share data with third parties that help us to manage our orders and services of the shop; for example —

  Payments

  We accept payment by PayPal. When processing payments, some data will be passed to PayPal, including information required for the execution of payment, such as the total and billing information.

  Please read the PayPal privacy policy for more details.

• Using this extension, you can store the personal data or sharing data with an external service. Learn more, including what you need to know about the privacy policy.
• By using this extension, you may be storing personal data gold sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.

   CRM : www.zoho.com

      – https://www.zoho.com/fr/one/gdpr.html

   État de conformité de YNOVA

      Accessibility : not compliant

      The site www.ynova.be/ is not in compliance with the repository-general improvement of accessibility (RGAA), version 4 due to the non-compliances.